Tipping Point Advisory Services Pvt. Ltd.
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Employee Dispute Resolution: Mediation through Peer Review

Have you ever been in a workplace situation where a supervisor has made a decision that you didn’t agree with? Did you wish that you could ask someone else what they thought of the decision; whether they would have done the same thing? The Peer Review process offers employees just that chance, using a formalized process. In this one-day workshop, you will cover all aspects of the process, from initiating the process, to choosing a facilitator and panel members, to having a hearing and making a decision.

How You Will Benefit

  • What the Peer Review process is
  • How employees file grievances and how management should respond
  • How a facilitator and a panel is chosen
  • What is involved in the hearing process, from preliminary meetings to the hearing itself, to the decision process
  • What responsibilities and powers a panel should have
  • Questioning techniques
  • Why peer review panels fail and how to avoid those pitfalls

What You Will Cover

  • What is Peer Review?
  • Initiating the Process
  • Setting up the Peer Review Panel
  • Questioning Techniques  
  • Overview of the Peer Review process: pre-meeting, hearing, and decision meeting
  • Walkthrough of a sample panel, with customizable case files 
  • Why does the process fail? 
  • How can we ensure the process succeeds?
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Other Online Web Portals

DMIT Test : www.digituscerebral.com 
Online Learning : www.seedsofknowledge.in

Locate Us

Tipping Point Advisory Services Pvt. Ltd.
6383, Alok Vihar II, Sector 50, Noida – 201301 UP
Mobile : +91-9971799601
Email : info@tippingpointadvisory.com
​Website : www.tippingpointadvisory.com

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  • Home
  • About Us
  • SERVICES
    • People Performance Management >
      • Business Skills >
        • Meeting Management - The Art of Making Meetings Work
        • Problem Solving & Decision Making
        • Skills for the Administrative Assistant
        • The Minute-Taker's Workshop
        • Time Management - Get Organized for Peak Performance
        • Working Smarter - Using Technology to Your Advantage
      • Communication Skills >
        • Advanced Writing Skills
        • Business Etiquette - Gaining That Extra Edge
        • Business Writing That Works
        • Communication Strategies
        • Public Speaking - Presentation Survival School
        • Public Speaking - Speaking Under Pressure
        • SpeakEasy - Conquering Your Fear of Speaking in Public
        • Web Page Management
        • Writing Reports and Proposals
      • Customer Service >
        • Critical Elements of Customer Service
        • Customer Relationship Management
      • Sales & Marketing >
        • Building Relationships for Success in Sales
        • Dynamite Sales Presentations
        • Managing Customer Service
        • Marketing and Sales
        • Negotiating for Results
        • Overcoming Objections to Nail the Sale
        • Prospecting for Leads like a Pro
        • Sales and Customer Service Training for Call Center Agents
        • Selling Smarter
        • Telemarketing - Using the Telephone as a Sales Tool
      • Team Management >
        • Building Better Teams
        • Closing the Gap in the Workplace
        • Conducting Effective Performance Reviews
        • Conflict Resolution - Dealing with Difficult People
        • Conflict Resolution - Getting Along in the Workplace
        • Creating a Dynamite Job Portfolio
        • Diversity Training - Celebrating Diversity in the Workplace
        • Employee Dispute Resolution - Mediation through Peer Review
        • Hiring for Success - Behavioral Interviewing Techniques
        • Motivation Training - Motivating Your Workforce
        • Orientation Handbook - Getting Employees Off to a Good Start
        • Performance Management - Managing Employee Performance
        • Safety in the Workplace
        • Stress Management
        • Team Building - Developing High Performance Teams
        • The ABC's of Supervising Others
        • Workplace Harassment - What It Is and What To Do About It
        • Workplace Violence - How to Manage Anger and Violence in the Workplace
      • Train the Trainer >
        • Advanced Skills for the Practical Trainer
        • Coaching - A Leadership Skill
        • The Practical Trainer
        • The Professional Supervisor
        • Train-the-Trainer - Developing Your Training Program
        • Train-the-Trainer - Survival Skills for the New Trainer
        • Using Activities to Make Training Fun
  • Projects Completed
  • Clients
  • Blog
  • Contact Us